Croatia Times Travel
182 Lincoln Rd, Henderson
Auckland 0610
T: +64 9 838 7700
E: office@cttravel.co.nz

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Tips & Advice

BEFORE DEPARTING

Itinerary – Ensure your next of kin or friends have a copy of your travel itinerary in case they need to contact you urgently. Keep them informed regularly, especially if you change your travel plans.

Currency – Local currency is Kuna (HRK). Foreign currency can be exchanged in banks, exchange offices, post offices and in majority of tourist agencies as well as hotels and marinas. Credit cards are readily accepted in almost all hotels, marinas and restaurants. You’ll also find that all major banks in bigger towns have ATM’s for your convenience.

NZ Embassy/Consulate – NZ Government has its representatives at Croatian capital: Consulate of New Zealand, Vlaška 501/V, 10000 Zagreb, Tel/Fax: +385 1 461 2060
Check the current travel advice of the New Zealand Government: www.safetravel.govt.nz

Insurance – Please ensure that you have comprehensive travel insurance to cover possible loss of possessions, illness and injury during your holiday. Many countries do not have national health systems and medical expenses can be astronomical. In particular, hospitalization and air evacuation costs can be extremely high and the NZ Government is not in a position to assist financially in these circumstances.

Fitness – Even if your tour does not involve set walks or sporting activities, all sightseeing normally requires a moderate amount of walking around historical / cultural and natural sites, so good level of fitness will ensure you get maximum enjoyment from your visit.

ON YOUR HOLIDAY

Food and Drink – Tap water in Croatia is potable and safe to drink, so there is no medical reason to buy bottled water. Salads and ice creams are generally safe to eat. Take care with shellfish (cooked unopened mussels are dangerous to consume) also avoid undercooked minced meat. When in need for some extra vitamins buy seasonal fruit at local open markets.

Hygiene – Standards of hygiene are generally similar to those in New Zealand, though some public toilets are basic. Some places will charge for use of these facilities.

Power Supply – 220V, 50Hz power outlets are the continental 2 pin type and you will require a socket adaptor for your mobile phone chargers, computers and take all necessary electrical gadgets with you along with some extra memory cards for your camera.

Level of Fitness – Local people walk everywhere and when asked for directions most of the places will be “just around the corner”, which can take up to 20 minutes to find.

Beaches –
Rocky and pebbly mostly and very seldom sandy but usually not sharp. Beware of the sea urchins, they are a sign of pristine waters as they inhabit only clean seas but to step on one can be painful. Rubber sole beach wear is recommended.

Sun & Heat – Pace yourself, do what the locals do and have a siesta at midday. Take a wide brimmed sun hat and plenty of sunscreen and watch the ancient marble steps and benches marble heats up in the scorching sun and can give you a nasty surprise if you sit on it.

DESTINATION INFORMATION

Croatia is based on a myriad of old buildings, and there are split-levels and uneven surfaces everywhere; please watch your step! Due to the structure of old buildings, access to some establishments may not be convenient for wheelchair use, and facilities for the disabled in general may be limited. Many areas are pedestrian only and have cobblestones. High-heeled shoes are not suitable for cobblestone streets; rubber-soled walking shoes are recommended.

A different way of life in some smaller villages may take you by surprise, but if you travel with an open mind and respect local customs and culture, you should find it easier to adapt to and enjoy your new surroundings. Standards of living may not be quite what you are used to and this is part of the journey of experiencing other ways of life. Due to cultural differences you may not be greeted quite as cheerfully as back home as smiling is often reserved for close friends. Be cautious of people presenting themselves as immediate friends and avoid accepting any offer of food or drink from strangers.

There are many Croatian festive days and religious holidays.  During these times you may find many outlets to be closed and public transport services operating reduced hours.

You will encounter the use of 24-hour clock (omitting a.m. and p.m.), e.g. 16:00 = 4.00pm. You will find that with written dates generally the day precedes the month, eg 15 August 2011 becomes 15.8.11.

Shorts (or miniskirts) and bare shoulders are considered inappropriate at religious sites; backpacks may not be allowed – use the smaller kind that can be carried under your arm. For men: Shorts that can be transformed by zippers into trousers may be convenient. For ladies: As sleeveless blouses may not always be acceptable, a scarf for your shoulders and a wraparound skirt if you are wearing shorts are quick ways to conform to requirements.

Evening dress code in restaurants: Smart casual. Avoid casual shorts, bare feet, sneakers or tracksuits when dining at your hotel or local restaurant.

Still photography and filming with video cameras are generally permitted, except within churches, museums, palaces and theatres.  Always check if any restrictions or charges apply prior to using any equipment if uncertain.

HOTELS, ACCOMMODATION

•Tipping is a custom and this includes porterage and bar and restaurant staff
•Ice machines are often not available
•Rooms and bathrooms may be smaller than you are used to
•Mini-bar items and access to pay TV channels are at your own expense
•Single rooms can be very small compared to standard double or twin rooms. It is recommended requesting double or twin for single use – check costs at time of booking.
•In some hotels key cards operate the room lighting systems and/or the elevator/parking area. Standard keys still operate in many other hotels.
•Soap dispensers or individual soaps may be available in bathrooms and showers

SHOPPING & DINING

•Most department stores operate for extended hours but may close on Sundays earlier. Smaller individual stores and boutiques may operate two shifts during the week and Saturdays – where the shops will be closed for several hours in the middle of the day.
•Croats generally dine slightly later than might be your custom and tend to be less sensitive to issues regarding smoking/non-smoking.
•While not found in all restaurants, air-conditioning is becoming more popular.

EMERGENCY NUMBERS

If you are making an emergency call from a phone booth, you do not need to insert a telephone card. Clearly state which service you require.

•Emergency switchboard 112
•Police 92
•Fire 93
•Ambulance 94

RADIO NEWS IN FOREIGN LANGUAGES DURING TOURIST SEASON

Croatian Radio broadcasts programmes in foreign languages designed for tourists in Croatia on several frequencies.
A daily programme is broadcast at 8:05 pm on Channel One, in English, for a duration of approximately 10 min.
During the summer season, Channel Two of the Croatian Radio (98,5 Mhz – northwestern Croatia and the Dubrovnik Littoral; 105.3 Mhz – Istria; 96.1 Mhz – Split; 98.9 Mhz – the Makarska Littoral; 93.3 Mhz – Gorski kotar) will broadcast, in addition to regular news and reports from HAK (the Croatian Automobile Club) in Croatian, traffic information in English and German, and in August, also in Italian. Traffic and congestion alerts from HAK are broadcast in Croatian and English.

HELPFUL PHRASES

English: Croatian:
Hello Bog
Good morning / day Dobro jutro / Dobar dan
Good evening Dobra večer
Goodbye Do viđenja
Please / You’re welcome Molim / Nema na čemu
Thank you Hvala
Yes Da
No Ne
Do you speak English? Govorite li engleski?
I don’t understand Ne razumijem
Please write it down Molim vas, zapišite ovo
How much does it cost? Koliko košta?
Where is …? Gdje je …?
Telephone Telefon
Bathroom Zahod
Tea Čaj
Coffee Kava
Wine Vino
Beer Pivo
Bottled water Mineralna voda
Cheers! Živjeli!

OUTDOOR ACTIVITIES

•Tell relatives or friends the route and plan of your journey
•Walk on marked paths and trails
•Take sufficient quantities of water with you
•Prepare adequate clothing and footwear
•Prepare mobile telephone devices
•Monitor weather forecasts
•Handle open fires carefully and in line with regulations
•Do not throw cigarette butts or flammable objects outside

FIRE PREVENTION

•Check that you have undertaken all the necessary measures to prevent fire
•Do not throw burning or inflammable objects into the environment
•Observe signs forbidding the lighting of fires
•Take care that your parked vehicles do not obstruct fire fighting vehicle approaches and access roads

WHAT SHOULD YOU DO IN CASE OF FIRE

•Immediately notify the fire brigade of the fire on the telephone number 112.Use a hand-held fire extinguisher (if one is available) and only attempt to extinguish the fire if doing so does not endanger you or others
•Notify people in the area about the fire
•FOLLOW THE INSTRUCTIONS GIVEN BY THE FIRE BRIGADE

Remember - Non compliance with fire protection regulations will result in the Ministry of Internal Affairs raising a violation report or imposing a fine on the perpetrator

ON THE ROAD

•Avoid traffic jams during the peak tourism season and driving at weekends and holidays
•Be well rested when driving
•Adjust your speed to the conditions on the road and the speed limits
•In the event of a traffic jam, be patient and take sufficient quantities of water with you

AT SEA

•In case of an accident or sea pollution, call 9155 (National Headquarters for Search and Rescue at Sea) or 112
•Before setting sail, inform yourself of the weather forecast, especially for the Adriatic
•While swimming, stay in sight of other swimmers
•Inform family and friends of the approximate location in which you will be diving and mark the area appropriately
•Moderate your exposure to the sun and use protective mediums
•Do not overestimate your own capabilities
•Have sufficient quantities of drinking water with you

ENVIRONMENTAL PROTECTION

•The protection of biodiversity is in compliance with valid EU regulations
•With regards to swimming, the waters of the Croatian Adriatic Sea are of a high quality according to EU criteria
•In the event of environmental pollution, please phone 112

CROATIA IMPORTANT TELEPHONE NUMBERS

•International country code for Croatia: +385
•Ambulance: 94
•Fire Brigade: 93
•Police: 192
•Roadside vehicle assistance: 1987
(When calling from abroad or by mobile phone, call +385 1 1987)
•National Centre for Search and Rescue at Sea: 9155
•Unique National number for all emergency situations: 112
•General information: 18981
•Information on local and intercity numbers: 11880, 11888
•Information on international numbers: 11802
•Weather forecast and road conditions: 060 520 520
•Croatian Automobile Club (HAK): +385 1 46 40 800
Web: www.hak.hr
E-mail: info@hak.hr